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Club Welfare Officer of the Year Award

September 24, 2012

2012 has been the inaugural year of the award highlighting the fantastic work and dedication to grassroots football that goes on behind the scenes of junior football clubs.
All junior football clubs must have a qualified Welfare Officer in order to affiliate with the local County FA and play football throughout the season. The work of the Welfare Officer does not go unnoticed by Cumberland FA because without these individuals football in the county would not exist. The Club Welfare Officer plays an important role within each club, supporting the committee, coaches, players and parents to enjoy football week in week out. Their work can be tough at times and the majority of it takes place behind the scenes away from the football pitch.

Cumberland FA are delighted to honour the work of local Welfare Officers and the inaugural winner of the award this year certainly goes to a dedicated and enthusiastic individual.

Club Welfare Officer of the Year Award: Jackie Hayhow, Welfare Officer for Gillford Park Youth FC

A Club Welfare Officer needs to be an individual who is child centred, able to promote best practice and change behaviours, deal with poor practice concerns, and make referrals amongst other things. Jackie was one of the first Club Welfare Officers in the county fulfilling the criteria and completing The FA qualification to hold the post.

Jackie has been is a proactive Club Welfare Officer who has helped shape the Welfare Officers Association. She has assisted other Club Welfare Officer's with the new online CRB's and is always willing to share what she has found useful and assisted others to improve their club. Jackie takes her position seriously and fully understands the 'duty of care' role.
Jackie has dealt with any issues efficiently, appropriately and professionally.

Gill Shields, Cumberland FA’s Welfare Officer commented “When The FA created the role of Club Welfare Officer and created a role description they must have had Jackie in mind as she is ‘exemplary’ in everything she does.”

Gill continued “Jackie was recognised by The FA for her work on the IT side of record keeping for her club and I am delighted that this year she received the inaugural ‘Club Welfare Officer of the Year Award’

Jackie was invited to attend Cumberland FA’s Annual Dinner to receive her award from special guest Geoff Turrell.

Cumberland FA will be sending out a short survey to all Club Welfare Officers soon to find out how we can support the role this season.

If you have any queries regarding Welfare, please contact Gill Shields on 01900 872310 or

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